- A rapid-expansion organization headquartered in Charlotte with a national footprint and bold growth agenda, aligning with a market leader poised to redefine its category.
- A brand that merges neighborhood culture with cutting-edge operations, committed to delivering a premium, dependable customer experience while maintaining local community connection
- A leadership team that emphasizes innovation, measurable results and high visibility, you’ll be part of a dynamic executive-led environment
What They Offer You:
- Join at a pivotal moment: the organization is scaling aggressively. You’ll be instrumental in shaping how the business grows
- Competitive compensation and benefits designed to reflect a high-impact role in a growth company
- High visibility role supporting multiple aspects of the business with exposure to senior leadership
What You Will Do
- Lead planning and execution of end-to-end transformation projects across multiple markets, including operational improvements, system and POS upgrades, rebranding efforts, and physical site transformations.
- Coordinate with cross-functional stakeholders to align goals, timelines, and resources across markets.
- Oversee project timelines, budgets, dependencies, and risk management to ensure successful delivery.
- Develop clear project documentation, including business cases, project charters, and post-implementation reviews.
- Support market-level rollout planning, ensuring operational readiness and minimal disruption to daily operations.
- Identify and implement process improvements to enhance efficiency and repeatability of market transformations.
- Build strong relationships with field operations and functional leaders to foster collaboration and accountability.
- Serve as a change agent, ensuring new systems and processes are effectively adopted.
- Collaborate with the PMO Leader to standardize project management processes, tools, and reporting practices.
The Background that Fits
- 10+ years of progressive project management or operations experience, ideally in retail, automotive services, or other multi-site environments.
- Proven success leading cross-functional, multi-location projects from initiation through completion.
- Strong understanding of operational transformation, technology rollout, and branding initiatives.
- Exceptional organizational, communication, and stakeholder management skills.
- Ability to thrive in a fast-paced, evolving environment with shifting priorities.
- Experience with project management tools (Smartsheet preferred)
- PMP or other formal certifications are not required, but strong project management discipline is expected.
- Willingness to travel 20–25% as needed to oversee market transformations and engage with local teams.
