The Team You Will Be Joining
- A mission-driven nonprofit organization based in Charlotte, NC, dedicated to providing life-changing behavioral health and recovery services.
- An inspiring work environment where creativity and teamwork thrive, and every team member's contributions are valued in the pursuit of our shared mission
- The opportunity to join a purpose-driven organization that impacts lives daily.
- A seat at the executive table, directly partnering with the CEO, senior leadership, and Board of Trustees.
- Broad scope of influence across finance, IT, risk management, and operational projects.
- A stable, growing nonprofit with diversified revenue streams and a strong reputation for community impact.
- The chance to shape long-term strategy, capital investments, and expansion initiatives.
What You Will Be Doing
- Lead Revenue Cycle Team, billing, collections, authorizations, effectively supporting outside stakeholders
- Develop performance analytics for gross revenue, discount rates and collection metrics.
- Partner with Operating and Clinical functions
- Work closely with team for claim denial and authorization functions
- Lead AR, insurance and authorizations team by hiring, training and retaining skilled staff.
- Ensure timely and accurate processing of authorizations, insurance and billing.
- Maximize receipt of payment from all sources.
- Forecast cash receipts.
- Assess current operations, offering recommendations for improvement and implementing new processes.
- Evaluate accounting and internal control systems
- Ensure patients are treated with dignity and respect regarding all payment matters
The Background That Fits
- Bachelor’s degree required, Finance or Accounting degree preferred.
- Minimum of 5 years of experience in revenue cycle management, healthcare billing, or medical coding, with at least 2 years in a leadership role.

