Performance Manager, Customer Training job in Corporate Support in Ontario

Industry leader in equipment rental with a national footprint and a reputation for operational excellence
Organization deeply invested in safety, training, and workforce development as a core differentiator
Collaborative environment partnering closely with branch leadership, sales, and national account teams
High-visibility role supporting both field operations and strategic growth initiatives
Culture grounded in service, expertise, and being the first call for customers across job sites nationwide

Charlotte-based with regional travel, approximately 20%–40% overnight travel expected

Opportunity to lead and scale a high-impact safety training function tied directly to revenue growth
Strong internal brand and resources, backed by a multi-billion-dollar organization
Exposure to senior leadership and cross-functional teams across operations and sales
Career runway within a growing organization that prioritizes internal mobility and leadership development
Competitive compensation, benefits, and a culture that values expertise and ownership

Drives revenue and margin growth through expansion of safety training services across assigned regions
Leads, coaches, and develops a team of field Safety Trainers to maximize productivity and impact
Ensures operational excellence across scheduling, compliance, and training delivery standards
Partners with sales and national accounts to position training as a value-add and revenue driver
Identifies new market opportunities and expands training footprint aligned to customer demand

Proven leadership experience managing field-based or distributed teams
Strong understanding of P&L drivers and experience owning or influencing financial performance
Background in construction, safety training, or industrial environments preferred
Ability to coach, mentor, and scale teams while driving accountability and performance
Highly organized, customer-focused, and comfortable operating in a fast-paced, growth-oriented environment

Performance Manager, Customer Training