THE TEAM YOU WILL BE JOINING
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Partner Success group embedded in a revenue-generating Credit Cards vertical
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Acts as the bridge between strategy and execution across product, partnerships, analytics, and engineering
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Culture of continuous improvement, data-driven decision making, and cross-functional collaboration
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High-impact, high-visibility work influencing business direction and reporting
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A seat at the table with product, partnerships, and leadership teams
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Opportunity to build/iterate enterprise programs and internal tooling
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Collaborative environment that values ownership and clear communication
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Charlotte, NC - Hybrid
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Ensure regulatory/compliance adherence and establish QA/QC around owned programs
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Own/contribute to technical & product requirement docs as a subject-matter expert
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Intake, execute, and disseminate all credit card–related program info
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Monitor vendor performance; manage contracts, invoices, and risk items
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Drive data quality assurance and standardized reporting for accuracy
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Prepare and deliver program status reviews to leadership; align priorities between Product & Partnerships
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Bachelor’s in Business Administration or related field
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3–6 years in operations, analytics, finance, or similar (tech/high-growth preferred)
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3+ years managing complex cross-functional projects
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Advanced Excel/Google Sheets skills; solid SQL (joins, subqueries, aggregates, CASE)
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Proven communicator across technical/non-technical audiences; able to distill complexity into actionable plans
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Comfortable with ambiguity; proactive in prioritization and status updates
#LI-HW1
