L&D Developer - Consultant

• A nationally recognized organization investing in structured, scalable IT enablement

• Executive visibility with collaboration between Marketing and IT leadership

• A business actively deploying and optimizing Oracle Field Service across multiple user groups

• A cross-functional environment where frontline field teams and finance stakeholders rely on system accuracy

• A leadership team that understands this is a defined consulting need and is committed to bringing in the right expertise

• Charlotte, NC, hybrid expectations aligned to stakeholder collaboration needs

• A clearly defined, project-based consulting engagement

• Direct exposure to VP-level stakeholders in both Marketing and IT

• Full ownership of training development from concept through production

• Autonomy to design, script, record, and produce high-impact learning assets

• A clean scope, no direct reports, no internal politics, pure execution

• Oracle Field Service adoption is critical to operational efficiency

• Field crews must confidently manage work orders and submit time accurately in the mobile application

• Finance and operations teams require structured oversight and approval workflows

• Poor training leads to user confusion, rework, and support tickets

• This consultant will create reusable, role-based training that strengthens compliance, reduces errors, and supports long-term onboarding

This is a net new, one-time consulting engagement designed to build a structured library of OFS training content.

• Develop role-based training videos using Adobe Captivate or similar tools

• Convert existing PowerPoint and documentation into engaging, practical learning modules

• Record real OFS screen walkthroughs demonstrating actual workflows

• Design concise, visually guided content optimized for:

  • Field crews using the OFS mobile application

  • Back-office finance and operations users reviewing and approving work and time

• Partner with subject matter experts to validate terminology and process flow

• Incorporate feedback and iterate to ensure clarity and usability

• Deliver reusable training assets that support onboarding and ongoing refreshers

• Proven experience building application-based training videos

• Strong Adobe Captivate or comparable eLearning tool expertise

• Experience translating technical content into simple, user-friendly learning

• Comfortable navigating unfamiliar enterprise systems and recording screen demos

• Ability to tailor content to distinct user personas, frontline mobile users vs. finance stakeholders

• Strong executive presence, able to engage VP-level leaders independently

• Mid-to-senior level experience, not entry-level, able to operate as a standalone consultant

Preferred but not required:

• Experience supporting field-service or enterprise platforms

• Familiarity with adult learning principles and instructional design best practices

• Experience building training for distributed or frontline workforces
  
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