THE TEAM YOU WILL BE JOINING
- The team operates within the equipment rental and services industry, focusing heavily on Salesforce platform management and quality assurance.
- The team consists of approximately 12 members, including Salesforce administrators, developers, business analysts, and technical architects.
- The structure includes two Salesforce admins, three developers, three business analysts, a technical architect overseeing the team, and case support personnel.
- The team is engaged in a fast-paced, highly customized Salesforce environment, emphasizing collaboration and rapid issue resolution.
- The group is experiencing growth and success, with plans to expand the team further in the future, although new headcount additions may be limited until mid-next year.
- There is a clear career progression path within the team, starting from junior QA-focused roles advancing toward full Salesforce administration and configuration responsibilities.
- Supportive and collaborative team environment emphasizing strong communication and teamwork
- Clear growth path from junior QA-focused role to a full Salesforce admin position with increasing responsibilities
- Opportunity to gain hands-on experience with Salesforce in a fast-paced, highly customized environment
- Flexible work model starting with primarily on-site onboarding transitioning to partial and eventually full remote work based on performance and trust
- Encouragement to develop technical skills and advance career within the organization over time
- Inclusive culture valuing enthusiasm, willingness to learn, and a proactive, problem-solving attitude
- Hybrid - Corporate office in North Charlotte with initial majority on-site days transitioning to potential full remote over time
- Perform quality assurance testing within the Salesforce environment, focusing on interpreting and validating business requirements.
- Assist with Salesforce configuration tasks, including building reports and managing campaign data loads.
- Collaborate closely with business analysts and team members to understand and deliver on project needs.
- Support the onboarding process by working primarily on-site during the initial period to gain exposure and integrate with the team.
- Contribute to a fast-paced, highly customized Salesforce environment by addressing requests and resolving issues efficiently.
- Grow into a more advanced Salesforce admin role over time, gradually increasing configuration responsibilities and reducing QA focus.
- Communicate effectively with team members to ensure clear understanding of QA requirements and deliverables.
- Experience working within Salesforce, including hands-on usage and familiarity with its environment
- Basic knowledge or experience in QA testing, particularly related to Salesforce applications
- Ability to interpret and work with business requirements in collaboration with Business Analysts
- Strong communication and collaboration skills to effectively engage with team members and stakeholders
- Willingness and eagerness to learn and grow within the role, demonstrating a proactive and hands-on approach
- Comfortable with a mix of QA responsibilities and light Salesforce configuration tasks, with a path to more advanced admin duties over time
- Ability to adapt to a fast-paced, highly customized technical environment and manage multiple priorities efficiently
