THE TEAM YOU WILL BE JOINING
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IT operations team supporting a variety of Microsoft, network, and business application environments
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Works across hardware, software, security, and connectivity to ensure smooth technology operations
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Collaborates with vendors and internal teams to troubleshoot, improve, and maintain systems
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A hands-on technical role with exposure to diverse technologies and environments
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Opportunities to solve complex IT challenges, implement best practices, and learn emerging tools
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A collaborative environment that values problem-solving and knowledge sharing
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Onsite - 5 Days a week -
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Provide IT support for Microsoft technologies including Office 365, Windows Server, Hyper-V, Active Directory, Teams, and antivirus solutions
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Manage network-level services including WAN/LAN connectivity, security, VPN, and Cisco VOIP phones
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Support line-of-business applications, printers, and related systems
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Document systems, review processes, and make technical recommendations
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Troubleshoot and resolve hardware, software, and network connectivity issues
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Install and configure computer hardware and peripherals
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Communicate with vendors to resolve service or product issues
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Experience with tools such as O365/Teams, Sophos Security Suite, Windows 10/11, Windows Server, Mac OS, ITSM software, VOIP phones, network switches, and VPNs
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Strong troubleshooting skills and ability to work in fast-paced environments
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Excellent communication, customer service, and documentation skills
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Ability to learn new technologies quickly and share insights with teammates
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Preferred: Cisco VOIP and switch administration, Microsoft Copilot, D365/F&O, Power BI, and ShareFile administration experience
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Education: BA/BS in Computer Science or related field, or equivalent experience; IT certifications (A+, CCNA, MCP, MCSA, MCSE) preferred
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