IT POS Administrator

THE TEAM YOU WILL BE JOINING
An operations-focused IT team supporting multiple Point of Sale (POS) systems across locations. This group ensures employees and managers have reliable, secure, and efficient access to the tools they need to run day-to-day operations. You’ll join a team that values accuracy, responsiveness, and collaboration between IT and operations.

• A hybrid/onsite role managing critical POS platforms across multiple locations

• Direct impact on operational efficiency and employee experience

• Opportunities to collaborate with POS leaders and align technology with business goals

• Exposure to multi-location system management and cross-functional teamwork

• Create, modify, and deactivate user accounts across multiple POS platforms

• Configure and manage role-based permissions for attendants, shift leads, and site managers

• Control location-based access to ensure employees only access appropriate sites

• Configure time-tracking and scheduling features to support payroll and reporting

• Serve as Tier 1 help desk for POS-related hardware, software, and network issues

• Troubleshoot and resolve problems with POS peripherals such as receipt printers, barcode scanners, and RFID readers

• Maintain guides and documentation for each POS system and workflow

• Experience managing multiple POS systems in a retail or service environment

• Strong troubleshooting skills for both hardware and software

• Excellent communication and training abilities

• Familiarity with operations and multi-location management

• Ability to work effectively with cross-functional teams and external vendors
  
  #LI-HW1