- Mission-driven services organization supporting the nonprofit sector with operational and administrative solutions
- Established, growing organization with a strong reputation for delivering high-touch support to partner organizations
- Collaborative HR and benefits team focused on service excellence, compliance, and employee experience
- Fast-paced environment supporting a multi-entity, multi-client structure across diverse nonprofit organizations
- Culture grounded in purpose, accountability, and responsiveness to both internal teams and external partners
- Organization continues to scale its service offerings, creating ongoing demand for operational rigor and process improvement
What They Offer You
- Immediate impact role within a high-demand benefits function supporting a broad employee population
- Exposure to complex benefits administration across multiple plans, vendors, and client groups
- Opportunity to partner cross-functionally with HR, payroll, and external benefits providers
- Hands-on experience in a dynamic, service-oriented environment with consistent workflow and volume
- Ability to step into a visible role where responsiveness and accuracy directly impact employee satisfaction
- Contract position offering flexibility while gaining experience within a reputable, mission-driven organization
Location
- Hybrid - 3x onsite in Charlotte, NC
Why This Role Is Important
- Ensures accurate and timely benefits administration across a multi-client, service-based model
- Supports employee onboarding, life event changes, and open enrollment processes with precision and efficiency
- Acts as a key point of coordination between employees, HR teams, and external vendors
- Helps maintain compliance with benefits regulations and internal policies across multiple entities
- Reduces risk and improves employee experience through proactive issue resolution and strong attention to detail
- Provides critical bandwidth to support continued organizational growth and service expansion
Background That Fits
- 2+ years of experience in benefits administration, HR operations, or a related support function
- Hands-on experience managing enrollments, qualifying life events, and employee benefits inquiries
- Familiarity with HRIS systems and benefits platforms (e.g., ADP, UKG, Workday, or similar)
- Strong attention to detail with the ability to manage high-volume, transactional workflows accurately
- Proven ability to operate in a fast-paced, service-oriented environment with multiple stakeholders
- Excellent communication skills with a customer-service mindset and ability to navigate sensitive employee matters
- Prior experience supporting nonprofit organizations or multi-entity environments is a plus
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#Hybrid
#Hybrid
