Inside Sales Associate job in Corporate Support in Concord

A mission-driven, product-led organization focused on protecting people working at height across construction, industrial, energy, and infrastructure environments
A market-leading manufacturer and marketer within a highly specialized safety equipment category
A business experiencing strong growth and continued investment as part of a larger, well-capitalized brand platform
A sales organization built around responsiveness, accountability, and customer trust
A culture that values precision, urgency, and doing the right thing for customers and teammates

Competitive base salary with a performance-based bonus tied to company results
Comprehensive benefits package including healthcare, 401k match, paid holidays, and PTO
Meaningful autonomy and ownership within the inside sales function
Clear runway for skill development, sales mastery, and career progression
A positive, values-driven environment that recognizes effort, results, and integrity

This is a newly created role designed to support and accelerate revenue growth
The inside sales team plays a critical role in converting inbound demand and expanding existing accounts
The business is investing in faster response times, stronger follow-up, and tighter pipeline management
This role directly supports revenue targets while partnering closely with outside sales
The position sits at the intersection of customer experience, growth, and market expansion

Owning an inside sales pipeline from lead qualification through close
Responding quickly to inbound leads and consistently following up to convert opportunities
Conducting outbound calls and emails to generate new business
Qualifying customer needs and recommending safety, PPE, and system solutions
Preparing, presenting, and closing quotes and proposals
Upselling and cross-selling within existing customer accounts
Maintaining accurate CRM activity, forecasts, and customer data
Collaborating with outside sales to expand key accounts and territory revenue
Staying current on OSHA and ANSI standards to support consultative selling

2+ years of inside sales experience with a track record of meeting or exceeding quota
B2B manufacturing or safety-related sales experience strongly preferred
Comfortable working with CRM platforms and Microsoft Office, especially Excel
Strong written and verbal communication skills
Detail-oriented, organized, and able to manage multiple priorities
Self-motivated, ethical, and a strong cultural contributor
Aligned with core values centered on respect, precision, urgency, mastery, and positivity

Inside Sales Associate