- Established, entrepreneurial services organization with a strong regional footprint and a long-standing reputation for reliability, responsiveness, and customer care.
- People-driven business operating in a fast-paced, service-oriented environment where HR plays a highly visible role in supporting both day-to-day operations and long-term organizational effectiveness.
- Collaborative leadership team that is evolving and creating opportunities for thoughtful, compassionate, and business-minded HR leadership.
- Workforce includes a mix of operational and corporate employees, creating a dynamic environment that requires both strategic perspective and strong execution.
- Organization values accountability, service, teamwork, and continuous improvement, with HR positioned as a key partner to leadership and the broader employee population.
WHAT THEY OFFER YOU
- Opportunity to step into a high-impact HR leadership role with visibility across the organization and meaningful influence on employee experience, operations, and compliance.
- Ability to lead and strengthen core HR functions while partnering closely with leadership on process improvement, team development, and organizational support.
- Exposure to a broad scope of responsibilities across employee relations, benefits, leave administration, compliance, systems, and HR team leadership.
- A culture that values employee support, community involvement, and building a positive workplace experience across the business.
LOCATION
- On-site 5 days a week in Charlotte, NC
RESPONSIBILITIES
- Lead the day-to-day HR function with oversight of employee relations, benefits administration, leave management, HR operations, and policy execution.
- Manage and mentor a small HR team, helping drive consistency, development, and strong partnership across the business.
- Serve as a senior point of contact for complex employee relations matters, investigations, performance concerns, and sensitive workplace issues.
- Oversee benefits operations, vendor relationships, compliance, open enrollment, claims escalations, and broader plan administration.
- Partner with leadership on HR reporting, systems optimization, compliance initiatives, and process improvements that support a positive and productive employee experience.
THE BACKGROUND THAT FITS
- HR leader with strong depth across employee relations, benefits operations, leave administration, compliance, and day-to-day HR leadership.
- Experience supporting a fast-moving, operationally driven environment where responsiveness, sound judgment, and hands-on problem solving are critical.
- Background leading or mentoring HR team members while also remaining close to the work and serving as a trusted resource to leaders and employees.
- Analytical and systems-oriented professional who can use reporting, dashboards, and HR technology to improve decision-making and operational efficiency. Preferred experience with UKG
- Someone who brings both professionalism and empathy, with the ability to navigate change, support leaders, and help shape a collaborative and service-focused people function.
