THE TEAM YOU WILL BE JOINING:
- Dynamic and creative company located in Charlotte, NC and Headquartered in San Francisco, CA
- Dedicated to making financial progress possible for everyone.
- National presence providing excellent service to over 60 million members
- Vibrant work environment with a culture founded on collaboration and good energy
WHAT THEY OFFER YOU:
- Combining all the perks of a tech company with a healthy work-life balance
- Tons of opportunities to take on responsibility and ownership and have a meaningful impact.
- You are encouraged to identify opportunities to scale the product, technology, and organization, and then launch them into action.
WHAT YOU WILL DO
- As a Fraud Investigator on the Trust & Safety team you'll analyze fraud data and investigate suspicious activities to mitigate fraud risks.
- Conduct thorough investigations of reported fraud cases.
- Analyze transaction patterns and user behavior to identify anomalies.
- Prepare detailed reports and present findings to management.
- Stay updated on industry trends and fraud schemes.
BACKGROUND THAT FITS
- Strong analytical skills with the ability to identify fraud patterns and process inefficiencies.
- Ability to utilize SQL for querying and analyzing fraud data required.
- Strong communication and interpersonal skills, with the ability to interact with various levels of staff and leadership.
- Ability to work independently and manage multiple projects in a fast-paced environment.
- Experience with fraud detection is required - preferably in a financial services or insurance institution with 3+ years of experience.
- Comfortable with a 5–6-month contract. If needed, the manager has the ability to keep you on for up to 18 months.
