- PE-backed company with a 30+ year history of delivering technology solutions in the retail & QSR space
- Organization actively pursuing acquisitions that will bring employee headcount from 80 to 300
- Strong leadership team that has a proven track-record of delivering enterprise growth
LOCATION
- Company HQ in Greenville, SC - Operating On-Site
- Strong candidates in the Southeast who are able to travel will be considered
WHAT THEY OFFER YOU
- Opportunity to take ownership of the enterprise technology environment and help shape how technology supports growth
- Responsibility for the administration and long-term evolution of ERP platforms, database environment, and broader business applications and data ecosystem
- Partnership with the COO and operational leaders to identify opportunities where AI tools, modern reporting, and improved software can drive measurable business value
- Hands-on, builder role with a clear path to increased scope and leadership responsibility
WHAT YOU WILL DO
- Serve as the primary administrator and internal subject matter expert for both SAP (with underlying SQL Server database) and Acumatica.
- Manage user access, configurations, integrations, customizations, patches, and upgrades across both platforms.
- Partner with finance, operations, and warehouse/site teams to translate business needs into ERP workflows and improvements.
- Develop a roadmap for harmonizing or consolidating ERP platforms over time as the company scales through acquisition.
- Lead ERP-related workstreams during M&A integration, including data migration, user onboarding, and process alignment.
- Design, build, and maintain operational and executive reporting using Power BI (or recommend and implement a better-fit alternative)
- Identify, evaluate, and pilot AI tools and automation opportunities that improve productivity, reporting, forecasting, and decision-making.
- Translate emerging technology into practical, ROI-justified recommendations for the leadership team.
- Establish governance for business applications and data: application-level access controls, change control, data quality, vendor management, and documentation.
- Help build out the applications and data function as the company grows — defining processes, recommending future hires, and supporting the eventual CIO/CTO.
HOW YOU WILL QUALIFY
- 5+ years of progressive experience in IT, business systems, or ERP administration roles.
- Hands-on administrative experience with SAP (SAP B1 preferred but not required)
- Strong working knowledge of Microsoft SQL Server, including queries, performance, backups, and security.
- Demonstrated experience building reports and dashboards in Power BI (or comparable BI tool).
- Exposure to AI/automation tools (e.g., Microsoft Copilot, Power Automate, RPA platforms, LLM-based workflows)
- Experience with integration tooling (APIs, middleware, iPaaS platforms).
- Experience supporting users and systems across multiple physical locations.
- Experience supporting an organization through acquisitions, system consolidations, or ERP migrations.
- Strong problem-solving skills, business acumen, and ability to communicate clearly with non-technical stakeholders.
- Self-directed and comfortable owning outcomes in a lean environment without a large IT team to lean on.
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