The Team You Will Be Joining
- A leading player in the retail industry, operating across hundreds of stores and distribution locations with thousands of associates.
- A highly collaborative Operations Support team that partners closely with Store Operations, HR, Finance, and Supply Chain.
- An organization that embraces data-driven decision making and advanced workforce management systems to optimize efficiency.
- A culture rooted in continuous improvement, leveraging Lean and Six Sigma practices to deliver better service and performance.
- Leadership that models the 5Es framework (Envision, Energize, Enroll, Enable, Execute) to align teams and drive results.
What They Offer You
- A visible leadership role where your work will directly influence store performance, labor efficiency, and associate engagement.
- The opportunity to design and implement workforce management systems and productivity dashboards at scale.
- A seat at the table with senior leaders to provide strategic input on operational performance and labor strategy.
- Professional growth through mentoring, coaching, and exposure to enterprise-wide change initiatives.
- The chance to make a lasting impact in a multi-billion-dollar industry with strong market presence and growth potential.
Why This Role Is Important
- Lead labor planning, forecasting, and scheduling to balance efficiency with service across all store locations.
- Develop and refine labor standards using time studies, transaction data, and volume drivers.
- Partner with store, merchandising, and operations teams to streamline in-store processes like stocking, inventory control, and shrink reduction.
- Implement workforce management tools and dashboards to improve labor performance visibility and decision making.
- Drive continuous improvement initiatives using Lean/Six Sigma practices to reduce costs and increase productivity.
The Background That Fits
- 8+ years of experience in retail operations, labor management, or workforce planning, in a high-volume retail environment.
- Strong proficiency with workforce management systems, forecasting, scheduling, and productivity analytics.
- Proven track record of improving efficiency and reducing costs at scale through labor optimization strategies.
- Knowledge of retail workflows including front-end, perishable departments, center store, and distribution.
- Experienced in leading cross-functional teams and implementing large-scale operational change.
- Excellent communication and leadership skills with the ability to influence executives and train field leadership teams.
- #Onsite
- LI-KJ1
