Director of HR Operations job in Human Resources in Charlotte

Join a rapidly growing, well-established healthcare organization with a strong presence throughout the Carolinas.
Partner directly with the Chief Human Resources Officer and a collaborative, highly tenured HR leadership team.
Lead a newly redesigned HR Operations function overseeing HR services, total rewards, HR systems, workforce reporting, and process improvements.
Manage and develop a team of two HR professionals while helping strengthen and scale the function.
Play a key leadership role in the organization's transition to Dayforce, targeting a July 2027 go-live.

Competitive base salary of $130,000–$160,000, with flexibility based on experience.
Organization-wide year-end bonus program.
Competitive benefits and generous PTO, including 28 days of PTO and holidays in the first year.
Direct partnership with executive leadership and the opportunity to shape the future of HR operations.
Significant involvement in enterprise HR technology transformation and operational improvements.
Collaborative, people-focused culture with strong employee tenure and leadership accessibility.

Lead core HR operations, HRIS, total rewards, workforce reporting, and HR service delivery.
Serve as the functional owner of Dayforce, supporting implementation, testing, workflows, reporting, and ongoing optimization.
Partner with HRIS, IT, Payroll, Finance, and external consultants to support a successful enterprise-wide implementation.
Evaluate existing HR processes, identify gaps, and implement improvements that enhance efficiency, accuracy, and scalability.
Establish standardized HR workflows, documentation, operational controls, and employee lifecycle processes.
Oversee compensation and benefits administration, including compensation reviews and benefits enrollment.
Develop workforce dashboards, reporting, and analytics to support data-driven business decisions.
Strengthen HR data integrity, compliance administration, and audit readiness.
Oversee employee recognition and retention programs, evaluating engagement and turnover trends.
Lead, coach, and develop HR operations staff while supporting broader organizational growth and change.

Bachelor's degree in Human Resources, Business Administration, or a related field; equivalent experience may be considered.
5+ years of progressive HR experience, including HR operations, HR systems, or workforce management.
5+ years of leadership experience managing and developing HR professionals.
Strong background in HR operations, employee lifecycle administration, and process improvement.
Enterprise HRIS/HCM administration or implementation experience, including workflows, reporting, testing, and optimization.
Dayforce experience preferred; Workday, UKG, or comparable enterprise platforms highly relevant.
Strong analytical capabilities, including workforce reporting, dashboards, data validation, and HR metrics.
Experience overseeing total rewards, including compensation and benefits administration.
Experience improving HR processes, operational controls, compliance, and audit readiness.
Background supporting multi-site or distributed employee populations preferred.
Healthcare experience preferred; manufacturing, retail, service, and other complex industries welcomed.
Professional HR certification, such as PHR or SPHR, strongly preferred.
Strong communication, project management, and change leadership skills, with the ability to balance strategy and hands-on execution.

Director of HR Operations