THE TEAM YOU ARE JOINING
- Established, growing services organization
- Finance team supporting a multi-entity business with an active growth strategy
- Hands-on leadership role leading the billing, collections, and cash application team
- Close partnership with Operations, Sales, and Finance leadership
WHAT THEY OFFER YOU
- Full ownership of the receivables function, from invoicing through cash collection
- The chance to build and standardize AR processes and controls as the business grows
- Direct visibility with finance leadership and a meaningful impact on cash flow
- Opportunity to improve systems, workflows, and reporting alongside IT and Finance
LOCATION
- Charlotte, NC
RESPONSIBILITIES
- Oversee accurate and timely customer invoicing, including billing cutoffs, exceptions, and adjustments.
- Ensure prompt and accurate cash application, investigating unapplied cash, short payments, credits, and account discrepancies.
- Own collection strategy, aging reviews, and prioritization of past-due and at-risk accounts, including credit reviews, terms, and escalations.
- Lead resolution of customer disputes, identify recurring root causes, and implement preventive improvements with internal partners.
- Monitor and report on DSO, aging, past-due exposure, unapplied cash, and collections performance.
- Reconcile AR subledgers to the general ledger, support month-end close, and prepare reserve and bad-debt analyses.
- Lead, coach, and develop billing, collections, and cash application staff.
- Standardize receivables processes, controls, and documentation across the organization.
BACKGROUND THAT FITS
- 5+ years of progressive experience in accounts receivable, billing, credit, or collections, including at least 2 years leading a team
- Bachelor’s degree in accounting, finance, or a related field, or equivalent experience
- Advanced Excel skills and experience with ERP and billing systems
- Experience in multi-entity, services, or high-growth environments is preferred
- Working knowledge of GAAP as it relates to revenue, receivables, and reserves
- Strong leadership, communication, and problem-solving skills, with a track record of improving processes and controls
