THE TEAM YOU WILL BE JOINING
- A leading organization in the entertainment industry
- A diverse team of dedicated professionals focused on delivering exceptional experiences that prioritize customer satisfaction.
- A strong emphasis on innovation and continuous improvement, ensuring offerings evolve to meet and exceed expectations.
- A commitment to community involvement and sustainability, making a positive impact in the regions served.
- Comprehensive health benefits, including medical, dental, and vision coverage, to support your well-being.
- Exclusive employee discounts that provide access to experiences and merchandise, enhancing your enjoyment.
- Well-structured training and opportunities to learn new things in a fun and exciting industry
- An organization that invests in their employees, partners with the community, and respects the environment
- Values their employees with a focus on perks and giving back
- On-site in Charlotte NC
- Ensures accurate and timely administration of benefits programs, which directly impacts employee satisfaction, retention, and well-being across a high-volume, hourly workforce.
- Provides critical support during peak periods (e.g., open enrollment, audits, vendor transitions) to maintain seamless operations and reduce risk of compliance issues.
- Serves as a key point of contact for employees with benefits-related questions, helping to build trust and improve the employee experience in a population that often needs clear, accessible guidance.
- Assists with data integrity and reporting, ensuring benefits records are complete, accurate, and aligned with payroll and HR systems, crucial in a complex, distributed workforce.
- Supports the Total Rewards team in evaluating and improving benefit offerings by gathering feedback, monitoring usage trends, and coordinating with vendors.
- Prior experience administering employee benefits (health, dental, vision, life, disability, etc.) in a high-volume, hourly or distributed workforce environment.
- Working knowledge of benefits compliance requirements, including ERISA, ACA, COBRA, and HIPAA.
- Proficiency in 401K administration.
- Demonstrated experience managing LOA program for a large employee base.
- Proficiency in HRIS and benefits platforms (Workday and UKG preferred)with strong attention to detail and data accuracy.
- Strong communication and customer service skills with the ability to explain complex benefits information clearly to a diverse employee population.
- Proven ability to manage time-sensitive tasks independently and thrive in a fast-paced, deadline-driven environment.
