THE TEAM YOU WILL BE JOINING
WHAT THEY OFFER YOU
WHY THIS ROLE IS IMPORTANT
THE BACKGROUND THAT FITS
- Third-generation family owned and operated business
- Industry leader focused on providing personalized service, innovative business standards, and exceptional customer service
- 60+ years of business dedicated to people, partners, and performance
WHAT THEY OFFER YOU
- Small, tight-knit environment
- High visibility with executives
- Great benefit package - Medical, Dental, Vision, 401k
- Strong emphasis on professional growth, continuous development, and exposure to high-impact projects early in your career
WHY THIS ROLE IS IMPORTANT
- Maintain accurate and organized records of all incoming payments; ensure timely and correct application of receipts to customer accounts based on remittance advice; research and resolve unapplied or unallocated cash with minimal oversight.
- Proactively resolve payment issues, including declined credit card transactions, returned checks, and over/under payments, ensuring timely communication and resolution.
- Monitor the shared Accounts Receivable mailbox and respond to inquiries, ensuring prompt and professional follow-up on outstanding items.
- Assist in the daily invoicing process; manage summary invoices for key customers on a weekly basis and ensure timely generation and distribution of monthly statements.
- Proactively identify customer accounts in need of attention, take action to address past due accounts, and communicate with the department and sales leadership; ensure actions and follow-up are documented and completed in a timely and professional manner.
- Assist with the customer setup process by entering new accounts in accordance with Company practices and flagging any potential issues or inconsistencies.
- Recommend and help implement process improvements based on insights gained during daily AR activities; contribute to documentation and team alignment on updates.
- Perform additional responsibilities and support departmental initiatives as assigned.
THE BACKGROUND THAT FITS
- Process-driven mindset with strong attention to detail and the ability to identify and act on opportunities for improvement.
- Self-motivated, dependable, and able to manage tasks with a strong sense of ownership and urgency.
- Strong written and verbal communication skills, with the ability to collaborate across departments and maintain professional customer interactions.
- Experience with Microsoft Dynamics 365 (Business Central) is highly preferred.
- Proficiency in Microsoft Excel, including pivot tables and VLOOKUPs; solid working knowledge of Outlook and Word.
- Committed to continuous learning, team collaboration, and high-quality execution.
- High school degree or equivalent required.
